Samsung unlock and repair manuals

Home >> Unlock and repair by cable >> Z310

Samsung Z310 Unlock and repair by cable manual
Print instructions

1. If you do not have a valid SRS username and password yet: Buy a SRS Samsung unlock account
2. Download & run our SRS installer
3. If present uninstall 'Samsung PC studio software' from your computer
4. Put the original working simcard inside the phone and turn on the phone (if you don't have the original simcard or your phone is in 'phone freeze' mode don't put any simcard in the phone)
5. If present on your phone make sure Bluetooth is turned OFF and 'Auto Keypad Lock' is off
6. Make sure battery is fully charged
7. Enter code *#9998*324# (test mode menu) on the phone
8. Press on phone Key '9' then key '6' and select Qualcomm USB
9. Connect your phone to the computer with original Samsung USB cable
10. Check the phone if it asks for a mode, if so select 'PC-Studio mode'
11. Your computer will pop-up with new hardware wizard. Don't let it search in 'Windows Update' (No, not this time) then choose 'Install from a list of specific location (advanced)'. Then let it search for best driver at location c:program filessimlock remote clientdriversqxdm
    If you are using a 64 bit computer use: C:Program FilesSimlock Remote ClientDriversQXDM-64
    More detailed instructions: how to install QXDM drivers
    Note: this step has to happen 2 or 3 times! After installing first driver Windows will pop-up again with new hardware found wizard.
    1. After connecting the phone (in correct mode, turned on) to computer and Hardware Wizard pops up follow bellow steps
    2. Windows will pop-up with some small info boxes in your right lower corner. Give Windows a few minutes and it should then show the 'Found New Hardware Wizard':
       
    3. Choose 'No, not at this time' and click 'Next >'
    4. You will now get:
       
       Choose 'Install from a list or specific location (Advanced)'. Click 'Next >'.
    5. You will get the next screen:
       
       Choose the first option and only tick the 'Include this location in the search:' Then click 'browse' and go to: c:\Program Files\Simlock Remote Client\Drivers\QXDM\'. Then click 'Next >'.
       If you are using a 64 bit computer use: C:\Program Files\Simlock Remote Client\Drivers\QXDM-64
    6. You will see:
       
       If you get an error that there are no drivers found for your device try using drivers from C:\Program Files\Simlock Remote Client\Drivers\Samsung Qualcomm MSM7200A HS USB Driver
    7. Now you will see:
       
       Click 'Finish'.
       YOU ARE NOT YET FINISHED!
    8. After you clicked 'Finish' Windows will AGAIN pop-up with 'New hardware found wizard'. Do the previous steps exactly the same again. Then when you come to the above screen click 'Finish' again and you are done. The QXDM drivers are now installed correctly. For some devices (with GPS built-in) you have to do this process 2 times more! Because you will also be installing GPS driver; NMEA Device.
12. Run Samsung Remote Unlock Client (Start -> Programs -> Simlock Remote Client -> Samsung Remote Unlock client)
13. Login using your SRS login
14. Select your phone model from the drop down list
15. Press rescan and make sure the 2 QXDM drivers (QXDM Diagport and QXDM Modem) are detected (If not: check and set QXDM drivers)
    1. Make sure your original Samsung USB cable is connected to your computer and your phone (turned on in correct mode)
    2. Open 'Device Manager' on your computer:
       On XP go to: Start -> Settings -> Control Panel -> (Switch to Classic view ) -> System -> Hardware (tab) -> Device Manager.
       On Vista go to: Start -> Type in the following commando in the 'Search box': devmgmt.msc and hit enter.
       On Windows 7 Click the pearl button (start button) then in the search box type 'Device Manager', you will see 'Device Manager' in the search results. Click and it opens.
    3. Now click the '+' at 'Modems' and '+' at 'Ports (com & LPT)
    4. Under 'Modems' you should see a device called identified with 'Qualcomm modem' (Names vary a bit for example 'ZTE proprietary modem', 'Samsung HS-USB Modem 9002', 'qualcomm USB modem 3197')
    5. Right mouse click the device and choose 'Properties'
    6. A new window will open with several tabs. Now go to the 'Modem' tab
    7. There you will see which Com port number the device has (Com x where 'x' is a number)
    8. Select (or type) this number under 'Select Modem' in the SRS software (you can now close the 'properties' Window of your Modem)
    9. Now look under 'Ports (Com & LPT)' and look for: 'Qualcomm diagnostic interface (com xx)' (or 'ZTE diagnostic interface (com xx)' or 'Samsung HS-USB Diagnostics 9002 (COM xx)')
    10. You can directly see the Comport number between the brackets (ComX where 'X' is a number)
    11. Select (or type) this number under 'Select Comport' in the SRS software
16. Click 'Direct Unlock' or 'Read Unlock Codes'. If the phone is in freeze mode always use 'Read Unlock Codes'
17. If you used 'Read Unlock Codes' then remove the simcard turn on the phone and enter the unlock / unfreeze codes in the phone manually
18. Disconnect phone and enter *#9998*324# one more time and then '9' and '6' and then put phone back in 'Samsung USB mode' for normal operation

Click Here to buy your SRS Samsung Z310 account!

Samsung Unlock and repair by cable manual by Unlocksamsungonline.com